Discover how to use your Torus

Follow our simple guides to set up, maintain, and get the most out of your Torus pet water bowl.

Lock
Fill
Flow
Get set up
Align the cap with the "tap" icon and lift to remove both the cap and the filter.
Get set up
Remove the seal from the filter.
Get set up
Rinse the filter under running water for 10 seconds to remove excess carbon dust.
Get set up
Insert the filter into the bowl.
Get set up
Fill the Torus with water.
Get set up
Align the cap with the “tap” icon to insert.
Get set up
Rotate the cap to the “flow” icon to release fresh water automatically.(Rotate to the “padlock” icon to prevent water from being released.)
Fill it up
Align the cap with the “tap” icon and lift to remove only the cap. Leave the filter in place.
Fill it up
Fill your Torus with water until it reaches the top of the filter. The water is now stored in the walls and shouldn’t trickle into the drinking well.
Fill it up
Align the cap with the “tap” icon to insert back into place.
Fill it up
Rotate the cap to the “flow” icon to release fresh water automatically.(Rotate to the “padlock” icon to prevent water from being released.)
Change the filter
Align the cap with the “tap” icon and lift to remove both the cap and the filter. Recycle the filter.
Change the filter
Rinse the new filter under running water for 10 seconds to remove excess carbon dust.
Change the filter
Insert the replacement filter into the dispenser.
Change the filter
Refill the Torus with water.
Change the filter
Align the cap with the “tap” icon to insert back into place.
Change the filter
Rotate the cap to the “flow” icon to release fresh water automatically.(Rotate to the “padlock” icon to prevent water from being released.)
Clean it
Align the cap with the “tap” icon and lift to remove both the cap and the filter. Set aside.
Clean it
Fill the bowl with warm water and soap, vinegar, or a gentle cleaning detergent.
Clean it
Realign the cap with the “tap” icon and rotate it to face the “padlock” icon.
Clean it
Give the Torus a shake and rinse out a few times until the water runs clear.

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About Torus Pet

How long has Torus Pet been in the market?

Torus Pet has been providing reliable pet hydration solutions for about 10 years. Many customers report using their Torus water dispenser for over 6 years thanks to its tough, UV-protected design.

What is Torus Pet?

Torus Pet is a family-owned business based in New Zealand. Founded by Nathan and Danit, they create innovative hydration solutions with help from experts in product design, veterinary care, manufacturing, and more.

What does Torus mean?

"Torus" means hollow ring—the shape that makes the dispenser unique. It stores and releases water as pets drink, offering convenience at home or on the go.

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